Privacy Policy

We value your privacy and are committed to protecting the personal information you share with us when you visit or make a purchase on our website. This policy explains what data we collect, how we use it, and how we keep it safe.

By using our site, you agree to the terms outlined in this policy and consent to the use of cookies as described below.

Information We Collect

We may gather and store the following types of personal data:

·      Browsing details: such as your IP address, browser type, referral source, time spent on the site, and pages visited.

·      Contact details: such as your name, phone number, physical address, and email address provided during account creation, checkout, or newsletter signup.

·      Order information: including billing and shipping addresses, product purchases, and payment details (handled securely by trusted third-party services).

·      Communications: any information you send to us via contact forms, email, or messages through our site.

If you submit someone else’s personal data (e.g. for gift delivery), please ensure you have their permission to do so.

How We Use Your Information

The information you provide helps us to:

·      Process and deliver your orders

·      Send order updates, receipts, and customer service communication

·      Personalize your shopping experience

·      Improve our website and product offerings

·      Send promotional emails or newsletters (only if you opt in)

·      Respond to inquiries or complaints

·      Prevent fraud and ensure the security of our site

     We may generate anonymous reports about our customers for internal business use or to better understand trends—but these will not identify individual users.

We do not share your personal information for third-party marketing purposes without your explicit consent.

When We Share Your Data

We may share your personal data with:

·      Service providers who help us fulfill orders (e.g., couriers, payment processors)

·      Legal or regulatory bodies, when required by law

·      Authorities or legal representatives, in cases involving fraud, disputes, or other legal obligations

·      A potential buyer in the event we sell or transfer our business

   We will never sell your information to unaffiliated third parties.

International Data Transfers

If we store or process your information outside your country, we ensure that appropriate safeguards are in place to protect your rights and data. We follow recognized legal standards for cross-border data sharing.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes we collected it for, including any legal, accounting, or reporting obligations.

Some data may be retained for a longer period where required by law or to protect our business interests (e.g., fraud prevention, tax compliance).

How We Keep Your Information Secure

We take data security seriously. Your information is stored on secure servers protected by passwords and firewalls. Payment information is processed via trusted, encrypted systems and is never stored on our servers.

Your Rights

You have the right to:

·      Request access to your personal data

·      Ask for corrections or deletion of your data

·      Withdraw consent from marketing communications

To make such a request, or if you have any concerns about how your data is handled, please contact us at info@niftyfinds.co.ke.